Privacy Policy
Privacy Policy for SMS Communications
Last Updated: November 24, 2025
Simple Alert Solutions(“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you receive text messages from us.
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1. Information We Collect
We collect limited personal information necessary to send appointment reminders, confirmations, and updates. This may include:
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Your name
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Mobile phone number
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Appointment details (such as date and time)
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Limited health or scheduling information related to your care
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2. How We Use Your Information
We use your information solely for communication purposes, including:
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Sending appointment reminders, confirmations, and scheduling updates
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Responding to your messages or inquiries
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Providing requested information about our services
We will never sell, rent, or share your information with third parties for marketing purposes.
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3. Messaging Privacy Terms
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. You can opt out at any time by replying STOP. Message and data rates may apply.
You agree to receive Customer Care, Appointment reminder messages from Simple Alert Solutions. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP
You can also email us at info@simplealertsolutions.com.
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4. Data Protection
We maintain reasonable safeguards to protect your information against unauthorized access, use, or disclosure. Any patient-related information is handled in accordance with applicable privacy laws, including HIPAA where applicable.
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5. Updates to This Policy
We may update this policy periodically. Updates will be available upon request.
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6. Contact Information
If you have questions about this Privacy Policy or our messaging practices, please contact:
Simple Alert Solutions
262-457-1000